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Accessibility

We want everyone to be able to use the HealthPoint Pharmacy website, whatever device, browser or assistive technology they use.

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Our aim
We’re working to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. In practice, that means:

  • text you can resize, with strong colour contrast

  • pages you can move through with a keyboard

  • descriptions on images

  • clear headings and plain language

  • a layout that works on phones and tablets

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What may not work yet
Some content may not be fully accessible yet, such as older PDFs or pages and booking tools provided by third parties. We’re working to improve these.

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Need help or found a problem?
If something on the site is hard to use, or you need information in a different format, please call your local HealthPoint pharmacy.

 

You can find their numbers on Find a pharmacy. Our team will be glad to help you directly. You can also tell us through Feedback and complaints, and we’ll use what you tell us to make the site better.

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This statement was last reviewed on 14/10/26

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