April 2026 Customer Feedback Update

In April 2026, over 3,000 customers shared feedback across our stores using our in-store feedback terminals, provided by HappyOrNot.

90% of responses were positive.

We review this data every month. It helps us understand when our stores are busiest and where we need to improve our service.

This is a simple but important way for you to tell us how we are doing.

We use your feedback to make changes, support our teams, and keep standards high across every HealthPoint Pharmacy.

Thank you to everyone who takes the time to share their experience.